Terms & Disclaimer
Updated: August 2025
1. Platform Role
Bartendly is a digital platform that connects clients and independent bartenders for private and corporate events. Bartendly does not organize, supervise, employ, or directly provide bartending services. All bookings, agreements, and responsibilities are strictly between the client and the selected bartender.
2. Liability Disclaimer
Bartendly acts solely as an intermediary. Bartendly is not responsible or liable for any incidents, accidents, injuries, damages, losses, or disputes that may occur before, during, or after any event. All legal, financial, and practical responsibility for the event and the services provided remains with the client and the selected bartender.
3. Payment & Service Quality
All payments for bartending services are processed securely via the Bartendly platform. Bartendly carefully selects and onboards independent bartenders and aims to ensure a high standard of service. In case of any issue with your booking or event, please contact Bartendly promptly, and we will make every reasonable effort to assist or resolve the situation.
Please note that Bartendly acts as an intermediary, and the final service contract is between the client and the bartender. Bartendly cannot be held liable for no-shows, cancellations, or dissatisfaction with the bartender's performance, but may, at its discretion, facilitate refunds or replacement bookings where possible.
4. Customer & Event Organizer Responsibilities
- You are responsible for ensuring your event complies with all applicable laws, including alcohol service and licensing regulations.
- You are responsible for communicating your requirements, preferences, and expectations clearly to the bartender before the event.
- All event logistics (venue access, supplies, payment for additional services) are the responsibility of the client and/or event organizer.
- Bartendly does not provide event insurance. Clients and event organizers are encouraged to arrange their own insurance if needed.
5. Privacy Policy (Summary)
Bartendly collects only the information necessary to process bookings and connect clients with bartenders. We do not sell or share personal data with third parties except as required to provide our service or comply with the law. For full details, see our Privacy Policy.
6. Bartender Terms & Responsibilities
- Legal Status: All bartenders act as independent professionals, not employees, partners, or agents of Bartendly. Bartenders are solely responsible for their own taxes, permits, licenses, and compliance with any local, regional, or national regulations.
- Responsibility: By joining Bartendly, you agree that you are fully and solely responsible for your services and conduct at all events, including any incidents, accidents, injuries, damages, or losses that occur.
- Required Equipment: Bartenders must bring and use all standard professional tools required for their services (e.g., shakers, jiggers, strainers, barspoons, pourers, etc.). You are expected to arrive fully equipped and ready to serve as agreed with the client.
- Professional Conduct & Non-Discrimination: Bartenders are expected to act professionally and respectfully at all times, with zero tolerance for discrimination, harassment, aggression, or inappropriate behavior towards clients, guests, or other staff. Bartendly reserves the right to suspend or remove any bartender for unprofessional conduct or violation of these terms.
- Truthful Profile & Communication: All information submitted to Bartendly must be accurate and up to date. By joining, you certify that your profile is truthful and that you will communicate honestly with clients and Bartendly staff at all times.
- Confidentiality: Bartenders must respect client privacy and event confidentiality. Personal and event details may not be shared with third parties except as required for the fulfillment of services.
- Photos & Promotion: By joining, you grant Bartendly the right to display your profile, photos, and service information on the Bartendly website, app, and marketing materials.
- Insurance: Bartendly does not provide liability or personal insurance for bartenders. You are responsible for arranging your own insurance coverage if required by law or client preference.
- Removal & Suspension: Bartendly reserves the right to remove or suspend any bartender profile at any time, at its sole discretion, for violation of these terms or for complaints of unprofessional conduct.
7. Changes to Terms
Bartendly reserves the right to modify these Terms & Disclaimer at any time. Any changes will be posted on this page with the updated date.